Privacy Policy

Intellergy, LLC (“Intellergy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit this website or contact us, how we use it, and the choices you have. By using this site you agree to the practices described below.

Information we collect

We only collect information you knowingly provide, plus a limited set of technical data needed to operate the site.

• Contact & lead information you submit via forms — name, company, email, phone, address(es), and any details you include about your electricity usage, contracts, or uploaded utility bills.
• Communications you send us by email, phone, or fax.
• Technical data automatically logged by our hosting and security providers — IP address, browser type, pages viewed, and timestamps — used to keep the site reliable and to defend against abuse.

How we use it

• To respond to inquiries and provide the energy advisory services you request.
• To analyze your historical electricity usage and prepare quotes, when you have shared a bill or executed a Letter of Authorization (LOA).
• To send service-related communications (status updates, contract documents, renewals, account notices).
• To maintain records required by law and to protect our legal rights.
• To improve the website's performance, content, and security.

We do not sell your personal information, and we do not share it for third-party advertising.

How we share information

We share information only with parties who help us deliver the services you've asked for, and only to the extent necessary:

• Retail electricity providers and utilities — so we can request usage history, deliver bids, and execute contracts on your behalf.
• Service vendors — including web hosting, form processing, email delivery, and reCAPTCHA (Google) for spam protection.
• Legal & compliance — when required by law, court order, or to protect the rights and safety of our clients, our team, or the public.

Cookies & analytics

This site uses minimal cookies needed for basic functionality and, where enabled, lightweight analytics to understand aggregate traffic patterns. We use Google reCAPTCHA on contact forms; its use is governed by Google's Privacy Policy and Terms of Service. Most browsers let you block or delete cookies in settings.

Data retention

We retain lead and client information for as long as needed to provide our services, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. When that period ends, we delete or de-identify the records.

Security

We use reasonable technical and organizational safeguards — including encrypted transport (HTTPS), access controls, and vendor due diligence — to protect the information you share with us. No system is 100% secure; please don't send especially sensitive information by email.

Your choices

• You can ask us to access, correct, or delete your personal information by contacting us using the details below.
• You can opt out of marketing emails by replying “unsubscribe” or using the unsubscribe link in any such message. Service-related communications (e.g., contract documents) will continue.
• If you authorized us to access your utility account, you can revoke that authorization at any time in writing.

Children

This site is intended for businesses and adults. We do not knowingly collect information from anyone under 18.

Updates to this policy

We may update this Privacy Policy from time to time. The “Effective” date at the top of the page reflects the most recent revision. Material changes will be highlighted on this page.

Contact us

Questions about this policy or how we handle your information?

• Intellergy, LLC
• 2429 Bissonnet St., Suite 535 · Houston, Texas 77005
• [email protected]
• (888) 977-2477